How to increase your impact as a business leader now

Do your peers and staff trust you and follow your business leadership? Or are they hesitant to move forward so that progress is slow? Are you frustrated that the business is not aligned, not delivering the results it should be? Is now the time to change all that? Over and over I see business leaders […]

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Do your customers feel ignored?

No business intentionally ignores its customers. In fact, most managers think they do a reasonably good job of listening. But, if a customer feels ignored, big trouble lies ahead. Customer engagement is essential to business success. The pain of being ignored Naomi Eisenberger undertook a neuroscience research project to explore what goes on in people’s brains […]

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5 warning signs you are missing massive sales opportunities

I had a fascinating conversation with two businessmen today. They were quite cheeky – though maybe that was me too! One was a salesman. He was passionate about the construction products he sold – an impressive range, from bicycle stands to car park bollards, but he admitted sales were still not as good as he […]

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7 myths that cause “disappointing sales”

2921 UK companies grew at 15% or more each year in each of the past 3 years. They did that while others thought sales growth was not possible. Do you believe these myths? 1. You must be in a growth industry for sales to grow So many business people believe this yet is just a […]

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Why companies have the brakes on re business growth?

Imagine this business growth analogy: A 50 foot high water pipeline. It takes a huge amount of effort to pump water up to the top. Then imagine that the pipeline bends horizontally and, because of many leaks, most of the water leaks straight back out again! Would you not be appalled? What a ridiculous waste. […]

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