How to increase your impact as a business leader now

Do your peers and staff trust you and follow your business leadership? Or are they hesitant to move forward so that progress is slow? Are you frustrated that the business is not aligned, not delivering the results it should be? Is now the time to change all that? Over and over I see business leaders […]

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Do your customers feel ignored?

No business intentionally ignores its customers. In fact, most managers think they do a reasonably good job of listening. But, if a customer feels ignored, big trouble lies ahead. Customer engagement is essential to business success. The pain of being ignored Naomi Eisenberger undertook a neuroscience research project to explore what goes on in people’s brains […]

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What is business strategy and why is it essential to business success?

Each time I work with clients, even large companies, they ask me “What really is business strategy and why is it important to business success?” The problem is that people use the term incorrectly all the time and so everyone has become confused and that confusion gets inh te way of business success. Definition of business strategy […]

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Avoiding a Titanic style business disaster

The Titanic, recessions and even possibly the UK’s recent decision to leave the EU have a lot in common. In both instances, the people in charge made rash decisions that drove major destruction. How can you ensure you always avoid business disaster? While extreme, these examples can help us understand why 99% of companies are not […]

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Is a business vision essential for success?

In most companies I get to know, their people pull in different directions. Its starts from the leadership team downwards. As a result MD’s ask me “Why are my staff not more committed? Why is productivity not higher?” Businesses do not realize that THE no. 1 thing is to get everyone pulling in the same […]

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Why companies have the brakes on re business growth?

Imagine this business growth analogy: A 50 foot high water pipeline. It takes a huge amount of effort to pump water up to the top. Then imagine that the pipeline bends horizontally and, because of many leaks, most of the water leaks straight back out again! Would you not be appalled? What a ridiculous waste. […]

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Are you a fast growing company?

I’m fascinated. While most companies say there is hope of growth, a few are soaring. I have been watching these fast growing companies like a hawk, to understand what they are doing that is working so well. They are inspirational. I have dubbed them “The One Percent”. The One Percent Companies For instance, a small […]

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