Let’s be honest. You know you need effective communication to build a relationship with your customers and prospects but……. It takes so much time and you’re not really sure how to get the results you want. I understand. It’s a challenge. So, how can you use your limited time to increasingly convert acquaintances into good prospects […]
No business intentionally ignores its customers. In fact, most managers think they do a reasonably good job of listening. But, if a customer feels ignored, big trouble lies ahead. Customer engagement is essential to business success. The pain of being ignored Naomi Eisenberger undertook a neuroscience research project to explore what goes on in people’s brains […]
