Strategy Planning Blog | Strategenic Limited, London

Reasons to be cheerful: Take 2 successful businesses in Thames Valley

in The press is full of bad news stories – companies struggling, austerity measures and so on. So demoralising…. Nothing about successful businesses. Yet there are so many reasons to be cheerful and proud. When we feel good and positive we make better decisions, we see the answers more quickly and we find it so […]

7 warning signs your employees do not understand your company vision

One sad comment I hear over and over again from disappointed employees is “The company I work for is just bobbing along going nowhere”. What a waste. That man or woman was once a child with stars in his eyes and dreams of all the wonderful things he would be a part of achieving. It’s […]

5 warning signs you are missing massive sales opportunities

I had a fascinating conversation with two businessmen today. They were quite cheeky – though maybe that was me too! One was a salesman. He was passionate about the construction products he sold – an impressive range, from bicycle stands to car park bollards, but he admitted sales were still not as good as he […]

Disappointing sales | Strategenic Limited

7 myths that cause “disappointing sales”

2921 UK companies grew at 15% or more each year in each of the past 3 years. They did that while others thought sales growth was not possible. Do you believe these myths? 1. You must be in a growth industry for sales to grow So many business people believe this yet is just a […]

How will you build business momentum to steam ahead?

An employee said: “Our company is just bobbing along, going nowhere fast. We have lost business momentum.” This comment really resonated with me because it seems to describe so many firms. Are you happy with your business results? 2,921 companies in the UK alone grew at 15% or more over each of the past 3 […]

The Olympics: £12 billion-Stunning UK investment or 2 week party?

Will we turn the Olympics into our future success or waste it? Is it all over? Were you sad when the 2012 Olympic fire was extinguished? I certainly was. Some people warn us of a “dip” experienced after the Olympics. Others just look at the negative side. All that money, passion, heroism and heartache. All […]

Startling truth: Why most firms’ approach to customer service is wrong

3 things successful, fast growing companies do differently Part 1 of 3 Most companies think that by reducing the number of customer complaints they will improve business results. Ironically the exact opposite it true! As no doubt you already know, customer loyalty cards and programmes are mis-named. The best they may do is provide some […]

Startling truth: Why most firms approach to customer service is wrong

3 things successful, fast growing companies do differently Part 3 of 3 Try this easier and more tangible way to prove your point and significantly improve customer service: Customer complaints- A wonderful gift for you Put yourself in your customers’ shoes. As we have seen, he or she has incredibly low expectations for that, when […]

Startling truth: Why most firms’ approach to customer service is wrong

3 things successful, fast growing companies do differently Part 2 of 3 The principles of winning customer loyalty First of all, there are 3 elements to consider when developing a great customer experience: Does the product service do what it promises? How easy is it for the customer to gain access to what he wants […]

On recession, business success and taking charge of your destiny

Why are so many UK companies just giving up hope of growth? Giving up on their chance for business success now? Why do CEOs believe their companies cannot grow if the UK economy is not good? The other day a very senior Manager in one of the UK’s largest banks told me. “There is no […]