Do your peers and staff trust you and follow your business leadership? Or are they hesitant to move forward so that progress is slow? Are you frustrated that the business is not aligned, not delivering the results it should be? Is now the time to change all that? Over and over I see business leaders […]
Let’s be honest. You know you need effective communication to build a relationship with your customers and prospects but……. It takes so much time and you’re not really sure how to get the results you want. I understand. It’s a challenge. So, how can you use your limited time to increasingly convert acquaintances into good prospects […]
No business intentionally ignores its customers. In fact, most managers think they do a reasonably good job of listening. But, if a customer feels ignored, big trouble lies ahead. Customer engagement is essential to business success. The pain of being ignored Naomi Eisenberger undertook a neuroscience research project to explore what goes on in people’s brains […]
Did you follow Leicester City and their progress to the number one spot in the Premier League? Did you wonder if your business could achieve a similar coup? Have your business results been in the same league …. or is it time to show exactly what your company is capable of? Like many women I […]
Each time I work with clients, even large companies, they ask me “What really is business strategy and why is it important to business success?” The problem is that people use the term incorrectly all the time and so everyone has become confused and that confusion gets inh te way of business success. Definition of business strategy […]
Why are so many UK companies just giving up hope of growth? Giving up on their chance for business success now? Why do CEOs believe their companies cannot grow if the UK economy is not good? The other day a very senior Manager in one of the UK’s largest banks told me. “There is no […]
The Titanic, recessions and even possibly the UK’s recent decision to leave the EU have a lot in common. In both instances, the people in charge made rash decisions that drove major destruction. How can you ensure you always avoid business disaster? While extreme, these examples can help us understand why 99% of companies are not […]
In most companies I get to know, their people pull in different directions. Its starts from the leadership team downwards. As a result MD’s ask me “Why are my staff not more committed? Why is productivity not higher?” Businesses do not realize that THE no. 1 thing is to get everyone pulling in the same […]
Imagine this business growth analogy: A 50 foot high water pipeline. It takes a huge amount of effort to pump water up to the top. Then imagine that the pipeline bends horizontally and, because of many leaks, most of the water leaks straight back out again! Would you not be appalled? What a ridiculous waste. […]
I’m fascinated. While most companies say there is hope of growth, a few are soaring. I have been watching these fast growing companies like a hawk, to understand what they are doing that is working so well. They are inspirational. I have dubbed them “The One Percent”. The One Percent Companies For instance, a small […]
